If you bought your electric generator from a specialized equipment store like a power generator dealer, then the services offered are the same if you had bought it from the home improvement center in your locality.
If there is something wrong with your generator while in warranty, the local center will tell you to contact its manufacturer for mechanical or technical assistance. It is the same process as bringing your vehicle to the dealership for work using the car warranty.
You have no cause for concern since every damage that generators’ incur are included in scope by the warranty it possesses. Most of the time, the problem can be resolved by the assisting technical person, so it is always best to call them. They have specialized equipment experts available on the line, waiting for you. Have handy the generator’s serial and model number for quicker service.